iAuditum logo "Trust is good, but iAuditum is better"

iAuditum: an integrated inspection software system for creation of audit templates, execution of audits, centralized depository and distribution of audit results, and administration of auditing personnel. See here for No Risk Trial!

Features
  • Selectable answer types: text, numeric, pull-down option list, radio buttons, date; mandatory and optional answers
  • Ability to define your own custom answer types (pre-defined pull-down lists or radio buttons)
  • Scores and weighting factors attached to the numeric, option list, radio button and custom answers
  • Nested sections and subsections, import of templates from spreadsheets
  • Entry and tracking of Corrective Actions, with Severity and Due Date fields; automatic email reminders
  • User-definable hierarchies of audit subjects, unlimited classifications and hierarchy depth
  • User role-based security, administrator-assignable finely-graduated access privileges
  • Ability to assign audit subjects, hierarchy levels and templates to individual auditors; audit scheduling
  • Searchable and exportable reports, editing audits based on user privileges, corrective action statistics
  • Multilingual application, with support for aggregating results from multilingual templates
Benefits
  • Organize all audits, find relevant results quickly - no searching in dusty file cabinets or spreadsheet files
  • Reduced work load, no paper forms to fill out and copy to the computer, and results are always up-to-date
  • Results of audits available online to authorized personnel, no emailing of spreadsheets or text files
  • Assured security and integrity of the audit results, reduced arbitrariness
  • Easy finding and tracking of audits with substandard score or with uncompleted Corrective Actions

What is an Audit

According to Wikipedia "The general definition of an audit is an evaluation of a person, organization, system, process, project or product. Audits are performed to ascertain the validity and reliability of information; also to provide an assessment of a system's internal control. The goal of an audit is to express an opinion on the person / organization/system (etc) in question, under evaluation based on work done on a test basis."

An Audit, sometimes also called Inspection, is in the iAuditum sense of the word a process during which the Auditor (person performing the audit) asks the Auditee (person, persons, a department, company or an organization) a pre-defined list of questions, records the answers, optionally verifying their correctness. In addition, if substandard responses are obtained, the Auditor may proscribe Corrective Actions to be undertaken within a specified amount of time.

What kind of audits is iAuditum intended for?
iAuditum is intended for all non-financial (non-bookkeeping) audits, inspections and validations.

Examples of audits
Audits are performed in all types of industries, organizations and governments. Examples:

  • Restaurant inspections: health and cleanliness, safety, handicapped access. Food, service and ambiance quality inspections such as those performed by various restaurant rating organizations
  • Patient safety audits of pharmaceutical industry and hospitals
  • Home inspections performed by buyers and mortgage lenders prior to purchase
  • Regulatory compliance audits those mandated by the governments for food, pharmaceutical, chemical, mining and other industries
  • School evaluations: quality of education, as measured through goals, objectives, and action plans
  • Quality audits, for example as part of the certifications such as ISO 9001
  • Workplace regulations such as Equal Opportunity Employment rules
  • Company policies, including Internet Usage, Security, Intellectual Property protection, Human Resources
  • Safety regulation enforcement: fire protection inspections of public venues, aircraft safety, hazardous cargo shipping regulations
Two types of audits are generally recognized:

  1. Internal audits, performed by the employees of the company or member of an organization to evaluate its control systems, adherence to policies and regulations
  2. External audits, performed by auditing firms or employees of the supervisory or regulatory bodies
What are the steps taken in the audit process?
The steps are:

  1. Preparation of the template, usually based on a prior Risk Analysis. A template is basically a list of questions or steps to be asked or performed. Some of the questions may be of general nature requiring a textual response (e.g. Names of the persons responding to question). Other questions are of the quantifiable nature, where a numeric score is assigned to the answer. Still others, are a multiple choice type questions, with pre-defined answers, also often with attached scores.
  2. Performing of the audit. In this step, the auditor or a group of auditors follow the template asking the auditee questions and/or physically inspecting the audited documents, locations or procedures. The auditors make notes of the results on their laptops or mobile devices, optionally accompanied by the Corrective Action recommendations and comments. Auditors may save unfinished audits and return to them later.
  3. Once an audit is completed, the auditor finalizes it. Any unfinished Corrective Actions trigger email reminders at pre-defined intervals. Any audit with unfinished Corrective Actions is flagged in reports.
  4. Evaluation of the results. The auditing body, involving often a Lead Auditor (in the USA, Lead Auditors are normally certified by the International Register of Certified Auditors - IRCA), reviews the results of the audit and reports to whoever has requested or ordered an audit.
  5. Follow up of Corrective Actions, to verify if these actions have been completed.
  6. Optional statistical processing of the results, used to compare different auditees, organizations or regions, understand areas of concern, and to provide feedback to the auditees on how to improve their performance.
How have Audits been performed historically?
Audits have been traditionally performed using paper forms or worksheets, filled out by the auditor during the audit. The form would list the questions, provide guidance on what type of answer is expected, and include space for the answer. Here is an example of such worksheet:
audit worksheet

To provide some measure of accessibility, such paper worksheets are today often either scanned or retyped into a computer spreadsheet.

Currently, this procedure is often replaced by templates implemented from the beginning in computer spreadsheets or word processors, and the auditors filling them out on their laptops. This both saves trees and makes the long term storage and access easier. Finally, some professions such as Home Inspection Industry, have developed audit software specialized for their application. Such software is usually installed in individual PCs of the Auditors.

How does iAuditum differ from these older methods?
iAuditum offers many advantages over the older methods. It is a web-based auditing software, which means that there is nothing to install on the auditors' computers, while it offers centralized storage to the templates and audits. The Lead Auditor or the Board can now have an immediate real-time access to the performed audits. There is no danger of multiple differing versions of the same audit delivered to different people. Audit depository can be searched in many ways. Access to different aspects of auditing operation can be strictly controlled, increasing the privacy and security. The operation is streamlined, forwarding of worksheets via insecure email eliminated. Corrective Actions can be easily followed up on, with the designated persons receiving automatic email reminders about overdue remedies. Audits can be scheduled in an organized way.
What are the main features of iAuditum?
  • question types Selectable answer types: text, numeric, option list, radio buttons, date; import of templates from TAB-delimited text files which can be obtained from Excel and other spreadsheets. Numeric, option list and radio buttons can have scores attached. Each question can have its own weight factor specified. Questions can be declared as mandatory or optional. An audit with an unanswered mandatory question cannot be saved as a 'finalized audit'. Questions can include a field showing the reference ID or text explaining the context, and another field showing a clickable link to any online document providing a background.
  • Ability to define your own answer types (pre-defined lists or radio buttons with attached scores). This allows the administrator to define often used answer types, which saves time needed to create templates.
  • Nested sections and subsections, expand on demand.
  • Entry and tracking of Corrective Actions (CAs). CA information includes the description, optional name and email of the responsible person, severity, and due date. Email can be used for automated reminders about overdue CAs.
  • Ability to attach one or more files in support of each answer. Isn't it nice to be able to attach with one click a picture evidencing a dead rat in the kitchen?
  • User-definable hierarchies of audit subjects, unlimited classifications and hierarchy depth. This feature allows a company to organize their subject auditees into hierarchies based on any criteria desired, such as geographical location or business units structure. The auditors can be assigned individual auditees of any of the levels in the hierarchies, simplifying audit scheduling, and limiting access to permitting records only. organization levels

  • User role-based security, administrator-assignable finely-graduated access privileges. The users may be assigned access rights to individual functions such as Administration, Template Editing, Performing Audits, Viewing Reports, Editing Audit Results and Editing User Accounts. User may be granted permission to perform audits using specific templates only. The hierarchy access described above is used to further fine adjust the credentials.
  • Audit scheduling is based on the desired audit frequency (individually adjustable for each audit subject) and previous audit date. The system proposes next audit dates, and allows the user to change it as needed.
  • Reports can be generated based of many filters such as average scores, dates of audit, auditor, Corrective Action severity and due date, and on responses or scores for individual questions. A special Corrective Actions Report lists only the audits with Corrective Actions. This report is organized in the order of Hierarchy (see above), with subtotals on each hierarchy level, to allow easy comparisons of performance of different business units or regions. Here is an example: corrective action report

  • Auditors can by default edit their own audits until the audit is marked as 'finalized'. After the finalization, the auditors have the write access only to the Corrective Action fields, which allows them to update the status of the Corrective Action, but not to modify the original audit results.

    A user with special privilege 'Edit Audits' can also edit other fields in the finalized audits, to allow corrections of obvious mistakes. Some organizations may opt for disabling this feature.

  • language selections iAuditum is a multilingual application. English, German, French, Polish, Spanish and Swedish are currently supported, and additional languages can be easily retrofitted based on the demand. The reports have support for aggregating results from multilingual templates, to permit direct comparisons of results of audits based on a specific template, without regard to which language was used. This helps multi-national companies and organizations to both maintain a user-friendly interface and obtain aggregated results from different language areas.
Is iAuditum easy to use?
You bet, otherwise we would not have included this question! iAuditum is used in a browser of your choice, with active support for Internet Explorer 7, Firefox 3, Safari 3 and Google Chrome 2, with all later versions. You use a WYSIWYG (What-You-See-Is-What-You-Get) interface to design your templates. Here is a sample of the template creation form: audit template

 
  Performing an audit is just as easy: performing an audit

 
  and after expansion of section: performing an audit

Is it possible to perform an audit without online access to the Internet?
Yes, you can use our iPhone app for performing audits off-line. This is a 'native' iPhone application. You download the templates to your iPhone, perform audits without using the Internet with the results stored in the phone, and upload the results to the server when a connection with Internet becomes available.

Similar stand-alone applications are also planned for Blackberry cellphones, and for PCs, for execution on, for example, a laptop you take with you to the audit location.

Is my data secure on your servers?
Access to our server is conducted using HTTPS secure protocol, the same banks use to protect communications with their customers. The privacy of your data is ultimately dependent on the strength of the passwords you use. Our servers are backed up every hour, so the worst case loss is limited to one hour's worth of activity.
Is there a manual available?
Yes, go to http://help.iauditum.com
May I take it for a free test ride?
Certainly. Just click the Register link at the top of the Home Page at http://iauditum.com and register your company or organization. You will have six weeks to test the system free of charge, with the ability to define up to 3 templates and perform audits with up to 500 answers in total. You can also delete any of the test templates you created and replace them with new ones.
How much does the iAuditum cost?
$
iAuditum service is purchased for one year at a time. Each template costs $10.00 per year, and each answer to any audit question costs $0.10. Here is an example: You have three templates with 100 questions each, and you are going to perform 2 audits using each template during the next 12 months. The cost will therefore be 3 * $10 + 2 * 3 * 100 * $0.10 = $90.00.

You can purchase additional templates and answers at any time. When you do that, you purchase another full year of service, for the updated quantities of templates and answers, and the prorated remainder of the amount paid for the previously purchased service is deducted from your new purchase amount.

The service includes access to the software, storage of all your templates, audits and user profiles, and support via email. Phone support is also available at additional cost, but is usually not required.

Customers with large volumes, exceeding 500 templates or 100,000 answers in one year, are welcome to contact us for discounted pricing. A software license for installation of iAuditum on your own server is also available.

How do I find you?
You can find us online at http://iauditum.com, or contact us by email at . Independent Reps interested in reselling iAuditum service are welcome.